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  • About Us

  • Courses

    • Access Award in Bookkeeping
    • Award in Aspects of Preparing to Set Up
    • Access Award in Accounting Software
    • Award in Accounting
    • Award in Computerised Payroll for Bus
    • Award in Customer Service Level 1
    • Award in Retail Knowledge Level 1
    • Award in Self Employment
    • Care Level 1
    • Care Level 2
    • CCTV Pathway
    • Certificate in Business Administration
    • Cert in Computerised Payroll for Bus
    • Certificate in Creating and Starting You
    • Certificate in Customer Service Level 2
    • Certificate in IT User Skills (Level 1)
    • Certificate in IT User Skills (Level 2)
    • Cert in Principles of Business and Admin
    • Certificate in Retail Knowledge Level 2
    • Certificate in Self Employment
    • CSCS
    • Dip in Accounting and Business
    • Dip in Financial and Management Accs
    • Diploma in Self Employment
    • Doors Pathway
    • English Entry Level 3
    • English Level 1
    • Foundation Award in Accounting Software
    • Foundation Certificate in Accounting
    • Foundation Cert in Bookkeeping
    • Hospitality Pathway
    • Maths Entry Level 3
    • Security Guard Pathway
    • Warehousing and Storage
    • Logistics

  • Locations

    • Bath
    • Bristol
    • Cannock
    • Chippenham
    • Colindale
    • Croydon
    • Southgate
    • Stafford
    • Stoke
    • Swindon
    • Tamworth
    • Towbridge
    • Wolverhampton
    • Yate

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    Retail and Customer Service

    At The Finance and Management Business School, we offer the following qualifications in Retail and Customer Service:

    Retail

    Level 2
    Level 1
    Certificate in Retail Knowledge
    Award in Retail Knowledge

    Customer Service

    Certificate in Customer Service
    Award in Customer Service